How to Play Responsibly
at jj123
Gaming should be nothing more than entertainment. jj123 has tools, guidance, and support in place so you can stay in control of your time and money.
Enjoy Gaming with
Control
Gaming — It Should Always Be Fun
jj123 aims to give Myanmar players a quality entertainment experience. Casino games, slots, and football betting are for fun only and should not be seen as a way to earn income. Because problems can arise at any time, this page sets out the steps you can take to stay informed and in control.
We care about our players' wellbeing, financial safety, and good habits. That is why only players aged 21 and above can play at jj123, and tools to help you stay in control are always available.
Tools to Keep You in Control
jj123 provides tools so every player can set limits that suit them and play responsibly.
Deposit Limit
Set a daily, weekly, or monthly cap on how much you can deposit to manage your budget in advance. You cannot exceed a set limit straight away — any increase takes 24 hours to be confirmed.
Time-Out
Choose a Time-Out period of between 1 and 30 days. During that time your account will be closed for gaming and deposits will not be accepted — a good way to take a break and reflect.
Self-Exclusion
If you need a longer break from gaming, you can self-exclude for between 6 months and 5 years. During this period promotional emails will stop and login access will be restricted.
Gaming History
Inside your account you can review your gaming history, deposit and withdrawal records, and loss history. Looking at the numbers clearly will give you a better understanding of your play patterns and loss rate.
Loss Limit
Set a limit on how much you can lose before your play is stopped. Once you reach the limit, you will not be able to deposit and play further — your session will be stopped automatically.
24/7 support available
Anyone experiencing gambling-related problems can contact jj123's 24-hour support service in Myanmar language with no language barrier, instantly via Live Chat.
Signs you can recognise of a gambling problem
Anyone can lose control of their gambling. Check whether any of the following signs apply to your own life —
- If you are playing to "win back" money you have lost
- If you are spending more money than you intended to
- If gambling is causing you to neglect your family, work, or education
- If you have tried to stop gambling but have not been able to
- If you feel ashamed of your gambling and have been hiding it
- If you have reached the point of borrowing money just to keep gambling
If any of these signs apply to your life, take a break from gambling and reach out to our support service for help — that is not weakness, it is courage.
Step-by-step guide to using the self-control tools
Log in to jj123 and set your limits within minutes
Log in to your account
Go to the jj123 login page and sign in with your username and password
Responsible Gaming settings
Find and open the "Responsible Gaming" setting from the Profile Menu
Choose your limit
Select the tool you need from Deposit Limit, Loss Limit, Time-Out, or Self-Exclusion
Confirm and save
Once you confirm the limit you have set, it will take effect immediately
If you cannot find the tool, contact support instantly via Live Chat — we are here to help 24/7
Good gambling habits
Responsible gambling does not mean stopping altogether — it means enjoying gambling within limits. The tips below can help —
Only play with money you are already prepared to lose — by the time you notice you have lost, it is often too late.
Decide how long you will play and set an alarm in advance so you stop yourself when the time is up.
Research shows that gambling decisions made while drinking alcohol or using substances are often poor ones.
Balance gambling with your hobbies, family, and friends — keep it as just one part of your life, not all of it.
21+ age restriction and minor protection
Only players aged 21 and above are allowed to play at jj123. National identity information must be submitted when opening an account, and we verify each user's age. We will not accept anyone under age as a player in any form.
To prevent children at home from accessing the site —
- Log out of your device and close the session
- Store your password somewhere children cannot find it
- Set up browser parental controls on shared family devices
- Choose times during the day or night when children will not see your gambling activity
You must be 21 or older
to play at jj123
If you have a problem, contact us
When it is hard to distance yourself from a gambling problem, we are here to help 24/7. Do not only reach out to jj123's support service — talk to your family and friends too. You do not have to face this alone.
Live Chat (Myanmar language)
Click the Live Chat button on the jj123 website — available 24 hours, 7 days a week
Contact via Email
[email protected] — for responsible gambling queries and self-exclusion requests
If you feel gambling has become a problem, stop playing and contact a health professional or a support organisation — jj123 encourages you to do so.
What you should know about responsible gambling
Responsible gaming tools are all set —
Play and enjoy
jj123 players who gamble responsibly within their budget enjoy longer and more sustainable fun
Explore jj123's full game range
Play responsibly and find games you'll enjoy